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FAQs

Just a few Frequently Asked Questions with answers to help you out...

  • How can I join? - You can join us here today online and get access to the website immediately.
  • How do I renew my membership? - Start of by logging onto your MY MEMBERSHIP here using you email address, then click on Renewal / Payment information. If you cannot log on try doing a password reset, if that doesn't work please contact our membership secretary memsec@docgb.net
  • I have forgotten my password how do I access my membership - You can reset or change you password at any time by doing a password reset here
  • I have forgotten or lost access to the email I use for my membership - Your email can be reset or changed by contacting our membership secretary memsec@docgb.net (ID checks will be required).
  • I've moved house, how can I change my address and/or contact details? - Postal address, phone numbers and email address can be changed by logging onto MY MEMBERSHIP here or email our membership secretary memsec@docgb.net with the details, please provide current address phone number / email for identity purposes.
  • Can I pay for my membership by standing order? - Yes, you will need to email our membership secretary memsec@docgb.net to let us know, and for our bank account details and set this up with your bank, use your membership number as the payment reference, so MEMB 12345 for example.
  • Can I pay for my membership by bank transfer? - Yes, you will need to email our membership secretary memsec@docgb.net to let us know, and for our bank account details and set this up with your bank, use your membership number as the payment reference, so MEMB 12345 for example.
  • How do I delete my membership - IMPORTANT if you are paying by a recurring card payment you will need to contact our membership secretary memsec@docgb.net to cancel this beforehand, if you are NOT paying by a recurring type payment you can log onto your membership and delete from there, or contact our membership secretary to arrange this.
  • I would like to add or remove a joint member from my membership - Please contact our membership secretary memsec@docgb.net to arrange.
  • How do I contact a club official - You can find Council of Management contact details here and branch organiser contact details here
  • A company/organisation has made enquiries to me about offering incentives or discounts to DOC GB members, what should I do? -  Refer the matter to the Discounts Officer by either asking the company/organisation’s appropriate representative to contact the Discounts Officer via the email discounts@docgb.net or notifying the Discounts Officer of the request by email.
  • I have tried to apply a discount code or utilise an offer published on the DOC GB Benefits, Discounts Page (https://www.docgb.org/discounts) but the code does not appear to be valid and/or the company/organisation has told me that the offer is no longer valid? - Please notify the Discounts Officer of the issue via the email discounts@docgb.net

  • I am a member of the DOC GB Facebook Group, can I attend these events? – You are of course welcome to attend most DOC GB events, however, specific DOC GB events such as; Northern, Southern & the Welsh Merlin Rallies may have special members rates. Plus the AGM or events where the club gets free entry such as WSBK Donington are members only. For information and benefits of membership click here Join Us

  • WSBK Donington - Are these events definitely going ahead this year? – Unfortunately we have no control over this and will endeavour to provide the latest information as we receive it. Please ensure you confirm with the individual event organisers before you travel.

  • I am aware of an event that is not listed here, can it be included? –  Yes any event relevant to our members can be included. Please email details of these to events@docgb.net and we will get it added.