Privacy Policy

Under requirements of The Data Protection Act 1998, we have a legal duty to protect any personal information we collect from or hold about you. We do not pass on your details to any third party unless you give us permission to do so.

We undertake to maintain the confidentiality of all personal data held or processed by us. We will provide individuals with a copy of any information relating to them within 40 calendar days of receiving such a request.

You should contact the membership secretary at Ducati Owners Club GB if you require this or have any queries about information we may hold about you.

The term 'DOC GB' or 'Club' includes Ducati Owners Club GB trading as Tricolore GB Ltd.

Members personal information is stored on a secure database accessible by our membership secretary and some members of the clubs Council of Management as part of normal membership administration.

By selecting to receive communication from local branches, members e-mail and phone number(s) can be made available to local branch coordinators.

By selecting confidential no details will be made available to local branch coordinators.

If you have submitted your email address to us through the DOC GB website, by registering on our website, sending in a membership form, or by registering as a user of the forum, you may in future receive email communications from us. These communications may be sent from time to time to inform you about our events, activities and services. Should you not wish to receive further communications from the Clubs branches, you can unsubscribe by clicking the 'Unsubscribe' link from within any emails we may send you.

The information we collect

We collect data from our website for a number of reasons, primarily to provide you with the most useful and relevant information and services from DOC GB. We do this through collecting and analysing both anonymous, or aggregate, data, and personal data volunteered by you online.

In some areas of our website, for example forms, emails and Club shop we collect personal data such as your name, address, telephone number and email. We may use this personally identifiable information to customise the content on the websites and to such visitors’ current and future needs and to process any requests, applications or transactions undertaken by you and for internal administration and analysis. We undertake to use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so. DOC GB does not sell, rent, or disclose any information to third parties.

Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases, we may ask you to 'opt-in' to receive future communications including email, or SMS text marketing. In other cases, when we ask you for information about yourself you may, by ticking the appropriate box provided, tell us that you do not want to receive future communications from us. Please be aware that if you do so you may miss some Club-related communications since these may not always be displayed on the website, sent by post or published in DESMO, the Club's magazine

If you enter sensitive personal information, including but not limited to your age, sex, racial or ethnic origin, political opinions, religious or spiritual beliefs or your physical or mental health or condition, you hereby consent to the use of such data.

In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is not connected to you personally, and is in aggregate form. This kind of data helps us to understand how our visitors use our site so that future website development can enhance your user experience.

Any information provided to Ducati Motor Holding S.p.A. via our section of the Desmo Owners Club website will also be available to the DOC GB for use within our secure membership database.

Email communications

Email is the Club's preferred channel for members' communications as it helps minimise our operating costs allowing us to maintain our membership fees at acceptable levels.

DOC GB uses a third party service provided by MailChimp to deliver its e-mail newsletters, messages and other Club-related communications in a timely and convenient format. MailChimp was selected as it provides a proven, trusted and widely-used service which also offers value for money for our members. Importantly, it also provides the security that we regard as essential when handling members, partners and other stakeholders' contact information.

MailChimp is certified under the US-EU 'Safe Harbor Scheme', a scheme run by the US Government, to ensure that our data is protected to the same level as it would be if held in the UK. For more information please refer to the MailChimp Privacy Policy.

You can choose to unsubscribe from receiving emails at any time. However, if you do so, you may miss some Club-related communications since these may not always be displayed on the website, sent by post or published in DESMO, the Club's magazine.

Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States of America. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Scope

This privacy policy covers the Ducati Owners Club GB website only. It does not cover any external third-party operated websites accessed by links from within our site.

Contact us

If you have any queries relating to this policy, please contact DOC GB by letter at the following address:

Kevin Baker
Kiln House
Brick Kiln Lane
Dudley DY3 2XA